Frequently Asked Questions

Answers to the questions we hear most at the counter.

What are your opening hours?

We're open Monday to Saturday from 7:00 AM to 10:00 PM, and Sunday from 2:00 PM to 9:00 PM.

Can I send my prescription details in advance?

Yes, call us on 059 973 6080 with your details and we'll let you know what to bring in. We'll confirm everything before preparing your order.

Do you offer home delivery?

We can arrange delivery within Somanya and nearby areas for confirmed orders. Mention your address and preferred time when you submit your prescription request or call us directly.

Do you accept health insurance (NHIS)?

Please call ahead to confirm which medicines and services are currently covered, as NHIS coverage varies by product.

Do you test for blood sugar levels?

Yes, quick glucose testing is available in store, and our staff will explain your results clearly.

What should I do if I miss a dose of my medication?

This depends on the specific medicine. Call our pharmacists directly and we'll advise you based on what you're taking, never double up without checking first.

Do you sell baby formula and diapers?

Yes, our Mother & Baby Care range includes formula, diapers and other infant essentials.

Are your medicines genuine and quality checked?

Yes. We source exclusively from verified, regulated suppliers and never stock counterfeit products.

How do I know if two medicines are safe to take together?

Bring all your current medicines (or a list) to our counter and our pharmacists will check for interactions before you buy anything new.

Do you offer health education sessions?

Yes, we run periodic community talks and provide printed guides on managing conditions like diabetes and hypertension.

Can I call ahead to check if a specific medicine is in stock?

Absolutely, call 059 973 6080 or 024 619 4600 and our staff will check availability for you.

How can I contact the pharmacy outside opening hours?

Give us a call on 059 973 6080 and we'll respond as soon as we reopen.

Still have a question?

Our team is one call or message away.

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